Borders employee (BE): Sure, what are you looking for?
Kaitlin: Toni Morrison
BE: Um, is that the title or the author or what?
Kaitlin (growing skeptical of why she is working at a bookstore): Uh...author.
BE: (types "Tony Morrisen")
Kaitlin: I think it's spelled with an "i" and the last name is "...son".
BE: Oh. (retypes) Is it his latest book?
Kaitlin: (growing skepticism) No, it's not her latest. It's called "Sula".
BE: (starts leading me to the gay/lesbian section)
Kaitlin: I doubt it's here. She's a pretty well-known African American author.
BE: Oh, is it in classic literature then?
Kaitlin: (past the point of tolerance) You're the one who works here... (I spot the African American Literature section) Looks like the section it'd be in is right over there. Thanks for your help.
Now, don't take me as a book-snob. I don't expect everyone to know who Toni Morrison is, but for Pete's sake, if you work at a book store, you should at least be aware of the standards! It's like working at a music store and not knowing what a guitar is used for...ugh.

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